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The Washington Guestbook

 

"My team here work very hard to ensure that each guest has a stay that exceeds expectations - any feedback that you can give us to help further this goal would be much appreciated. I sincerely hope that we will see you at the Washington again."

 

Joanna Tiernay

Manager

Average customer review

(6 customer reviews)

All customer reviews

  • ben 19th April 2014
    jezus wat een waardeloos hoteletje en veel te duur.
  • John Allsopp 17th December 2013
    Stayed at the Washington on December 7th for a works function. Although the Guesthouse room was small, they had nice little touches like fruit and fresh coffee. The welcome we received was very warm and friendly and the night porter was very helpfull with extra milk. The breakfast was very nice with very helpful and attentive staff. All in all, for £62 including breakfast, it was one of the nicest experiences we have had in a long time.
  • Jackie Thomas 11th July 2013
    Thanks to the Washington staff for making my Hen weekend so much fun - you really entered into the spirit of the occasion and added to the weekend. Would definitely recommend you for being great value, great location accommodation. We've already talked about having a 'hen' reunion! Keep up the good work, we'll be back!
    • Joanna Tiernay 12th July 2013
      Dear Ms Thomas,

      I'm thrilled to hear that you and your friends had such a good weekend with us - thank you for taking the time out of busy wedding planning to post a review for us! I do sincerely hope that you have a lovely wedding and we look forward to seeing you again for the hen reunion!

      Warm regards
      Joanna Tiernay
      Manager
  • Barry Isom 24th May 2013
    Excellent service very pleased with the knowledge and assistance of the reception staff. Friendly service. Would highly recommend the hotel. would definitely stay here again.
    • 28th May 2013

      Dear Mr Isom,

      Thank you very much for taking the time to review the Washington - this is exactly the kind of feedback the team here thrive on! I am delighted that you enjoyed your stay with us and that you found reception to be so knowledgeable - we put a lot of training into our Front of House teams so it is gratifying to hear it is paying off!

      I do hope we will see you again soon.

      Many thanks
      Joanna
  • Good value for money. 19th April 2013
    I travel on business quite a lot and always find the Washington to be a friendly and convenient place to sleep for a couple of nights. Breakfast is varied and freshly cooked and clearly popular! Staff all friendly and helpful - would recommend.
    • 19th April 2013
      Dear Guest,

      Thank you so much for your review. I will pass your great comments about our breakfast onto the team involved - they will be really pleased! I hope we will see you again soon.

      Many thanks
      Joanna
  • A welcome change 19th April 2013
    I normally stay at the Berkeley Square on business trips but there was no room at the inn! I found the Washington staff as helpful and considerate as I'd expect from Clifton Hotels. The breakfast was a welcome addition with an excellent selection, the rooms were comfortable and well furnished and the price brought a smile too!

    Thanks for a lovely stay Joanna and co!
    • Joanna Tiernay 19th April 2013
      Dear Guest,

      Thank you so much for taking the time to review the Washington. My team and I are delighted that you enjoyed your stay with us and hope that we will be seeing you again soon.

      Many thanks,

      Joanna