The Berkeley Square Guestbook
"Thank you for choosing the Berkeley Square Hotel on your trip to Bristol and I hope you enjoyed your stay with us. My team and I work towards ensuring every guest has an excellent stay so any feedback is really appreciated. We look forward to welcoming you back to the Berkeley and thanks in advance for taking the time to review the hotel."
Average customer review
All customer reviews
Tks a lot for your Vip tratment.
I'm so glad you enjoyed your time at the Berkeley Square Hotel! I will be sure to pass on your comments to the rest of the team who will be delighted to hear them.
As a frequent business traveler having stayed in mainly 4 and 5 star hotelsI am stunned by the quality of this hotel. Due to currently being between flats I had to book a budget option for a long stay. I have been staying in an executive single room here for 11 nights and I am honestly so impressed by the value for money here. The room is small but perfectly formed,clean and well equipped with a beautiful view. The staff at reception, bar, housekeeping are superb and couldn't be more helpful or accommodating. The secure garage parking at £7 per night is a total bonus. I have already recommended this property to most of my London friends/colleagues who visit Bristol. Well done to all at The Berkeley Square! Customer service that surpasses ones expectations is such a rare thing in the UK these days - thank you
Dear Ms Edwards,
Thank you for your lovely review. It's great to hear you enjoyed your stay with us. I'm glad you found our staff friendly and helpful, we do aim to provide first class service to everyone who visits us. For those on a budget we do have some 'small but perfectly formed rooms' and luckily some of these rooms even enjoy the stunning view over Berkeley Square.
Lovely! Although I was in a small room it was very comfortable and clean. It the day was very hot and humid but the room was provided with a fan and actually quite comfortable. The bed was very good. The staff were outstanding. The welcome to hot and bothered traveler was kind and couldn't do enough to make me happy. Check in was easy and the staff very friendly and informative. I'd definitely stay again!
We were in Bristol for a friend's birthday party at the Square and stayed at the Berkeley. The short trip up the elevator to bed was a fantastic luxury. The room was small but very comfortable and well furnished and breakfast in the morning was incredible. Lots of character and a much better option than a souless chain. I recommend taking a walk around the foyer and the corridors to take in the art - which the helpful staff informed me changes every couple of months - I'll be back next year to see the next collection.
I'm very pleased to hear you enjoyed your stay with us at the Berkeley Square. We aim to provide stylish and comfortable accommodation for our guests and I'm glad you found this to be the case. We are very proud of our status as Bristol's first art hotel and it's great that you had the time to look around at our current exhibitions. Thank you for your feedback, it is always appreciated. We hope to have you stay with us again when you are next in Bristol.
I've posted a review on Tripadvisor already, but I would also like to add my thanks to you and your team at the Berkeley Square Hotel. I was very happy with the single room (32) and the staff at the hotel were as good as one could hope for.
I was lucky to be there on a quiet Monday and Tuesday nights, so I had opportunity to spend time with Gavin (fantastic food), Josh in the restaurant (interested in Sommelier?) and Frank in the bar.
Sincere thanks, Ellie, to you and the team - I hope to be back (maybe only for one night) in a week or two.